Delivery

Items ordered before 2pm on Monday - Saturday are dispatched on the same day using the 1st class Royal Mail service.
There are no mail collections on Sundays or Bank Holidays, so all orders will be dispatched the next working day.
All items will be packed with care to ensure safe arrival. We can send your items back to yourself or directly to your loved ones. Please pop in your preferred delivery address at checkout.
We offer a free hand writing service, where we would be more than happy to write your message inside their card. Please write your message in the box before adding your item to the basket. Ensure you have spelt everything exactly how you would like it.
We can gift wrap any gifty items before dispatching. We use recycled Kraft paper with a coloured ribbon tied in a neat bow. This is at an extra cost of £1 per item. Find out more here.

We use the Royal Mail 1st Class Service:
The Royal Mail aims to deliver the next working day including Saturdays.
Our customers have raved about how quick they have received their items!
Sometimes delays happen within the Royal Mail and we understand how frustrating this is.
If the item hasn’t been delivered by the due date plus 10 working days please contact us.
All of our mail is sent with a return address label to ensure your items will not get lost in the post.
We appreciate that delays with the post can be frustrating, but unfortunately we can not make a claim until 10 working days from the delivery due date has passed.